Sunday – Thursday
7:00 AM – 10:00 PM
Friday
7:00 AM – 6:00 PM
Saturday
Closed
Call (443) 545-2775 Request service online

In-store visits are by appointment only.

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Frequently Asked Questions

The things people actually ask us, answered plainly.

What areas do you cover?

We cover Cecil County, MD, Harford County, MD, New Castle County, DE, Kent County, DE - 38 towns in total. The counties are the boundary, so if your town is not listed it may still be inside the area.

Do you come to me, or do I come to you?

We come to you for almost everything. Our address is a working shop, but in-store visits are by appointment only - please call before travelling to us.

Why are there no figures quoted on the site?

Because an honest number is not possible in advance. What a job takes depends on the exact lock or vehicle, what has already been tried and where you are. Call, describe it, and we will tell you what is involved.

When are you open?

Sunday through Thursday, 7:00 AM to 10:00 PM. Friday, 7:00 AM to 6:00 PM. Closed Saturdays.

Can you make a car key if I have lost every copy?

Yes. That is a normal job rather than an unusual one - see car key replacement and lost car key replacement.

I just bought a house. What should I do first?

Rekey it. You have no way of knowing how many copies of that key exist or who has them. See lock rekeying.

Do you do work for businesses?

Yes - commercial locksmith services covering master key systems, panic hardware, access control and storefront doors.

Will opening my door damage it?

Not when it is done properly. Non-destructive entry is the standard approach, and it is the reason to call a locksmith rather than force something.

Can you rekey rather than replace my locks?

Usually, yes - and it is normally the better answer. Rekeying changes who can open the door while keeping the hardware you already have.

How do I get in touch?

Call (443) 545-2775, or use the request form on the site and we will call you back.

Still not sure? Call (443) 545-2775 and describe what is happening. Working out which job it actually is happens to be the part we are good at.

Need a locksmith today?

Speak to us directly, or send it through and we will ring you back on the number you give us. In-store visits are by appointment only.

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